QUIZIZZ COCA LEVEL 3, ED51

select two (2) criteria are used to determine the appropriate language of communication ?

•  Using proper grammar

• Understood by all parties

• Using the national language

• Using the international language

select three (3) aspect of sign language

• voice quality

• body movement

• graphic

• facial expression

What is the name called for scientific study of language ?

• pragmatics

• phonetics

• linguistics

• semantics

What is the correct way creating the right enviroment ?

• Choose at dark place

• Choose the right time

• Choose during driving

• Choose the coffee shop

What steps to be take to rectify the compromised situation ?

• argument

• agreement

• discussion

• bargaining

What type of negotiation when people pretend to negotiate but no intention of compromising ?

• Multi party negotiation

• Collaborative negotiation

• Bad faith negotiation

• Win – Lose negotiation

What is negotiation style that individuals don’t like to negotiate?

• Competing

• Collaborating

• Avoiding

• Accomodating

Which statement are false about negotiation

• Argument process

• To get a common ground

• Agreement to settle different

• To resolve a conflict

select three (3) attitude we should have to be a good negotiator ?

• Decisive

• Defensive

• Good listener

• Good communicator

Why BATNA is important in negotiation process ? 

• To avoid negotiation conflict

• To define a negotiation limit

• To get a negotiation outcome

• To plan a negotiation strategy