Leadership final-term

The carrot-and-stick approach to motivation combines: 

• reward and punishment

• positive and negative incentives.

• coercion and expectation. 

• a and c only

Job enrichment involves reorganizing a job to include:

• more work

• more money

• more power over the people who do the work

• more opportunity for responsibility and recognition

• more work for the same money but less responsibility

Behavior modification is associated with: 

• positive reinforcement

• fear and punishment motivation

• human relations theory

• money as a motivator

• carrot-and-stick approach

The way to motivate people is to: 

• get to know them and find out what each individual responds to

• make them happy

• follow the five rules of motivation

• All of the above

• a and c only

Self-actualization is: 

•  the desire to fulfill other people’s needs

• associated with the carrot-and-stick theory

• the desire to fulfill one’s own potential

• people’s belief about the nature of life

• Both c and d

The difference between job enrichment and job loading is: 

• job enrichment shifts the way things are done and job loading adds more work to a job

• job loading shifts the way things are done and job enrichment builds in job motivators

• the terms are interchangeable

• None of the above

• All of the above

Which of the following is not one of the three forms of communication workers expect from their boss? 

• Feedback on their performance

• Information

• Nonverbal communication

• Listen when they tell you something

• Both a and b

Which of the following statements are some of the best approaches to motivation? 

• Don’t be a decisive boss

• Work objectively with everyone

• Empower the workers

• All of the above

The major challenge facing leaders and human resource professionals over the next 20 years will be leading

• human energy

• motivational methods 

• positive work teams

• behavior modification

• employee development

 If you give 75% of effort to your job, your employees are likely to give to %?

• 0 to 10%

• 50 to 75%

• 25 to 50%

• 0 to 100%

• None of the above