Ambassador Knowledge Quiz

What is first step while to reaching to customer home ?

• Start activation

• Mark on Site

• Mark on Self

• Take Photo

Which of these is a eligible ID proof for activation ?

• Adhaar Card

• None

• Passport

• Pan Card

How many days you can Keep the lead before cancelling ?

• 2

• 3

• 4

• 5

How many OTT platforms available in Airtel Xtream App ?

• 22

• 23

• 18

• 20

Which off these item dispatcher must carry before visiting customer home ?

• ID Card

• White Chart Paper

• Sim Card

• All of Above

What should be the tone of voice while calling a customer?

• Polite

• Loud

• aggressive

• Rude

How can a customer raise request for prepaid SIM delivery?

• Airtel Thanks App

• Airtel Website

• Both

• None

Arun is PDE, what are the key grooming tips he should be remember?

• Wear the Airtel T-Shirt

• Ensure he is clean shave

• Wear Clean shoes and No Flashy Jewelry

• All of the Above

what are the benefits of 299 RC ?

• 1.5 GB daily data

• 100 SMS

• 28 Days Validity

• All option

If customer is not receiving the ambassador call, what he should do ?

• Cancel Lead

• Call after 2 days

• Call continuously

• Call after half or 1 hour