Salesforce Advance 1

Northern Trail Outfitters (NTO) wants to understand the implications of archived Activities. Which two considerations should an administrator communicate regarding archived Activities?

• Events created more than 365 days ago are archived.

• Events that ended more than 365 days ago are archived.

• Closed tasks created more than 365 days ago with no due date are archived.

• Archived activities are deleted after 365 days.

Northern Trail Outfitters (NTO) uses a Private Sharing model for Accounts. User A is onboarded to User B's team and given the same Profile and Role. Both users own 20 Accounts but User B is able to see 40 Accounts, whereas User A can only see the 20 they own. What are two possible reasons for this?

• User B had the records manually shared with them.

• User B is a member of a Queue that gained access to the records through a Sharing Rule.

• User B is a member of a Group that gained access to the records through a Sharing Rule.

• User B had the records shared with them through a Permission Set

DreamHouse Realty (DHR) has an active process that assigns a task to sales operations once an opportunity is won. Sales Ops is responding that the tasks are missing. Which two tools should the administrator use to determine the problem?

• Debug Log.

• Paused flow interview list

• Email Log

• Monitor time-based workflow

Cloud Kicks (CK) wants to create a Job Application custom object related to a Job Posting custom object. They would also like a no-code solution to calculate the number of Job Applications for each Job Posting. What type of field should an administrator create on the Job Application to enable this functionality?

• Lookup

• Roll-up Summary

• Formula

• Master-Detail

An administrator would like to know which delegated administrators are actively customizing their organization. Where can the administrator find this information?

• Setup audit trail

• Login history

• Debug log

• Delegated administrator log

AW Computing sells a variety of software programs for its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing software. How should an administrator meet these requirements?

• Add an entitlement template to the product for phone support

• Configure a flow to create a milestone to the asset upon purchase

• Create a flow to attach an entitlement to the asset upon purchase

• Include a milestone to the product with a term of 365 days for phone support

At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily. The team has asked the administrator for an easier way to see this dashboard. What should the administrator recommend?

• Update the Sales team's app with a new dashboard.

• Add the dashboard to the Sales team's homepage.

• Email the dashboard to the Sales Team every morning.

• Create a custom app with a dashboard.

Universal Containers’ support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe. What features should the administrator configure?

• Create article types.

• Define data categories and visibility.

• Enable the Case feed.

• Setup record types and page layouts.

Cloud Kicks (CK) wants to create a Feedback__c custom object related to Account and ensure all feedback records are owned by the same user as the Account Owner. How should an administrator relate Feedback__c to Account?

• Create a lookup Account field and filter on Feedback__c

• Create a Master-Detail field on Feedback__c

• Create a junction object between Account and Feedback__c

• Create a hierarchical field on Feedback__c

Cloud Kicks (CK) completed a project in a sandbox environment and wants to migrate the changes to production. CK split the development into two distinct change sets. Change set 1 has new custom objects and fields. Change set 2 has updated profiles and automation. What should the administrator consider before deploying the change sets?

• Change set 2 needs to be deployed first.

• The Field-Level Security will not be deployed with the profiles in Change set 2.

• Automations need to be deployed in the same change set in order to be activated.

• Both change sets must be deployed simultaneously.