Vehicle Protection Equipment

What types of loose valuables might a vehicle left for repair contain?

• Mobile phones, wallets, or purses

• Books, magazines, or newspapers

• Food items, drinks, or snacks

• Clothes, shoes, or accessories

What types of fixed valuables might a vehicle left for repair contain?

• Satellite navigation and in-car entertainment systems

• Spare tires and car jacks

• Car seats and floor mats

• Air fresheners and seat covers

Whose responsibility is it to take reasonable steps to protect the vehicle and its contents when left for repair?

• The repair company

• The vehicle owner

• The insurance company

• The police

What should customers be advised to do before leaving a vehicle?

• Leave all valuables in the vehicle

• Remove all loose valuables

• Lock the vehicle doors

• Park in a secure area

Why might valuables disappear in a workshop?

• The workshop is a closed place

• The technician is always present

• The technician is busy elsewhere

• The workshop is highly secure

What might a customer falsely claim about their valuables?

• That they were stolen from the workshop

• That they were left at home

• That they were never in the vehicle

• That they were found by the technician

Before work starts on the vehicle, which of the following locations should reception staff check for valuables?

• Under the car

• Glove compartment

• Engine bay

• Roof rack

Which of the following is NOT a location to check for valuables before work starts on the vehicle?

• Door pockets

• Seat pockets

• Centre console

• Fuel tank

Which location is mentioned as a place to check for valuables in the vehicle?

• Boot

• Under the seats

• Sun visor

• Rearview mirror

What should be done with any loose valuables found after a customer has left the premises?

• They should be discarded.

• They should be given to the next customer.

• They should be secured until the customer returns.

• They should be left in the vehicle.