Office Administration Basics 1

Office Administration Basics 1

8th Grade

20 Qs

quiz-placeholder

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Office Administration Basics 1

Office Administration Basics 1

Assessment

Quiz

Business

8th Grade

Practice Problem

Hard

Created by

Amal Bissessar

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an office?

A type of furniture

A mode of transportation

A type of food

A place where administrative work is done

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

List three roles of the office in business activities.

Financial analysis, Human resources, Marketing

Administrative support, Communication hub, Office management

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Define goods in the context of business.

Goods are only related to agricultural products.

Goods are exclusively digital products.

Tangible products manufactured, produced, or traded for commercial purposes.

Intangible services provided for commercial purposes.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Explain the concept of services.

Services are intangible products provided by one party to another, encompassing a wide range of offerings.

Services are limited to a specific industry.

Services are only available in the digital realm.

Services are physical products provided by one party to another.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the main functions of an office?

Fishing, hiking, camping

Singing, dancing, acting

Administrative tasks, communication, organization, record-keeping, decision-making, providing a workspace for employees

Cooking, gardening, painting

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does an office contribute to the efficiency of business operations?

An office contributes to the efficiency of business operations by creating unnecessary bureaucracy and red tape.

An office contributes to the efficiency of business operations by providing a centralized location for employees to work together, access necessary resources, communicate effectively, and collaborate on tasks. It also helps in organizing workflow, maintaining a professional environment, and facilitating coordination among team members.

An office contributes to the efficiency of business operations by isolating employees and hindering communication.

An office contributes to the efficiency of business operations by promoting a chaotic and disorganized work environment.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Describe the role of an office in customer service.

An office in customer service focuses on marketing strategies.

An office in customer service primarily deals with employee training.

An office in customer service is responsible for product manufacturing.

An office in customer service serves as a physical location for customer-company interactions, handling inquiries, resolving issues, processing transactions, and enhancing customer experience.

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