
Customer centric
Quiz
•
English
•
1st Grade
•
Practice Problem
•
Hard
P Paryanto
Used 1+ times
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5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Teknologi digital berkembang dengan cepat, maka TUV Nord mengembangkan bisnisnya sesuai dengan?
Perkembangan teknologi
Kebutuhan dan kebiasaan baru pelanggan
Arahan head quarter
Ketersedian investasi
2.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Berikut contoh service yang customer centric, kecuali?
Layanan sesuai data analitik kebutuhan pelanggan
Sistem antrian pelanggan di kantor
Administrasi via aplikasi
Proses pengujian di trace real-time secara digital
3.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
Pengembangan bisnis/layanan baru dapat diperoleh berdasarkan? (pilih yang paling tepat)
Evaluasi kinerja
Arahan pimpinan
Analisis data dari sosial media
Kondisi keuangan perusahaan
4.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Teknologi sebagai enabler maksudnya adalah?
Teknologi perusahaan harus paling advance
Teknologi untuk mempermudah pekerjaan
Teknologi digunakan untuk mencapai tujuan bisnis
Teknologi AI
5.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Tahapan yang paling sering tidak dilakukan dalam project manajement adalah?
Perencanaan
Pelaksanaan
Monitoring
Perbaikan
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