Consumer Awareness Quiz

What does consumer awareness mean?

• The size of a product

• The color of a product

• The price of a product in the market

• Knowledge and understanding of a buyer about a product, type, or company to make informed decisions

Should you check the manufacturing and expiry date of products before buying?

• Yes

• I don't know

• No

• Sometimes

What makes a customer happy about their association with a brand?

• Quality of products

• Color of the logo

• Price of products

• Size of the store

What is the one thing that will make you a loyal customer to a brand?

• Excellent customer service

• Expensive products

• Fancy packaging

• No discounts

What brand values do you associate the most with?

• No values

• Luxury

• Fast fashion

• Sustainability

How crucial are product reviews for you before making a purchase?

• Extremely crucial

• I don't read reviews

• Not important

• Somewhat important

A major step taken by the Indian Government was the enactment of the Consumer Protection Act, popularly known as COPRA.

• 1991

• 1999

• c) 1984

• 1986

What role does customer service play in building brand loyalty?

• It has no impact

• It is crucial

• It is irrelevant

• It is optional

How does product quality affect customer satisfaction?

• It doesn't matter

• It is the most important factor

• It is a minor factor

• It is irrelevant

Why is sustainability becoming an important brand value?

• It is not important

• It is a trend

• It has no impact

• It is crucial for the future