
MKT309m Quiz 2
Authored by Lilly Nguyen
Business
University
Used 20+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
65 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What metadata feature in YouTube enables you to add keywords to a video to improve its discoverability in YouTube search?
Choose ONE of the following:
Tags
Title
Annotations
Description
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What type of data is included in YouTube watch-time reports?
Estimated earnings and ad performance
Subscriber counts and annotations
Views, traffic sources, and audience retention
Comments and video shares
3.
MULTIPLE SELECT QUESTION
1 min • 1 pt
What are effective ways to optimize display and video campaigns when monitoring your daily budget?
Choose TWO of the following:
Increase CPC bids on low performers to increase exposure
Use accelerated delivery to evenly distribute daily budgets
Amend ad scheduling to increase reach
Restrict targeting to meet daily budgets
4.
MULTIPLE SELECT QUESTION
1 min • 1 pt
What are key components of an effective social customer service strategy?
Only respond when necessary
Limit resourcing
Brand alignment
System integrations
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Customer journey mapping is a critical component of setting a customer service strategy. Which stage of customer journey mapping involves determining the different types of customers that interact with you regularly, and how their journeys differ from one another?
Customer steps
Pain points and highlights
Customer profile
Timeline
6.
MULTIPLE SELECT QUESTION
1 min • 1 pt
What are best practices when implementing a customer service plan?
Examine and update the plan continuously
Rely on the use of chatbots
Work together with all teams involved
Run special promotions and offers
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
There are a variety of roles centered around specialist skills in digital marketing.Which digital role in an organization is focused on using organic search to generate inbound leads?
Content manager
PPC executive
SEO specialist or inbound marketer
UX designer and developer
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Microsoft
or continue with
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?