SAO quiz

WHAT IS THE DEFINATION OF "SAO"

Answer explanation

STORE ASSIST ORDER means that customers order products through the 'Decathlon application' with location access permission. They can then order and pay for the products as usual, and the sales will be credited directly to that specific branch.

SAO works when used through which channel?

• Website Decathlon

• Application Decatlon

What needs to be enabled for SAO to work?

• Notifications

• Location

• No need any permission

• Notifications & Location

How can we check the T/O from SAO? (You can choose more than one option)

• Sale performance --> Outstore --> Click & Collect

• Sale performance --> Instore --> Digital instore

• Sale performance --> Outstore --> Catchment area

• Cube --> Instore --> Digital instore

• Cube --> Outstore --> Digital outstore

The customer places an order from home through the website, and their home is in Bang Yai area.

If the product is shipped from the warehouse, which store will get T/O?

• Not SAO

• Bang Yai

• WH

Answer explanation

The correct answer is 'Not SAO' since SAO only works through the application.

The customer stands in the Bang Na store and orders through the application with Location and Notification enabled. Their home is in Bang Yai. If the product is shipped from the warehouse, which store will get T/O?

• Bang Na

• WH

• Bang Yai

Answer explanation

Bang Na will get T/O because SAO works when the customer orders through the app and has Location enabled while being at that branch.

The customer stands in the Bang Yai store and orders through the application with Location turned off but Notification turned on. Their home is in Bang Na. If the product is shipped from the warehouse, which store gets T/O?

• Bang Na

• WH

• Bang Yai

Answer explanation

Bang Na will get T/O because the customer did not have Location enabled while using the application, and the T/O will be based on the customer's home postal code.

The customer stands in the Bang Yai store and orders through the application with Location turned on but Notification turned off. Their home is in Chiang Mai. If the product is shipped from the warehouse, which store will get T/O?

• WH

• Chiang Mai

• Bang Yai

Answer explanation

Bang Yai will get T/O because the customer ordered through the application with Location enabled during the purchase, which tracks sales based on the customer's location.

The customer stands in the Bang Yai store and orders through the application with Location turned on but Notification turned off. Their home is in Chiang Mai, but they select Click & Collect at the Chiang Mai store. Which store will get T/O?

• Chiang Mai

• Bang Yai

Answer explanation

Bang Yai will get T/O because the customer ordered through the application with Location enabled during the purchase, even though the customer selected Click & Collect at the Chiang Mai.