Sun Bucks Review

When is the last day a caller will be able to apply for Sun Bucks by phone?

• August 30th

• September 2nd

• August 31st

• September 5th

When will Sun Bucks be expunged/removed from a card?

• 90 days

• 115 days

• 122 days

• 180 days

How long will it take for a card to arrive once a client has been approved and a request for a card has been submitted?

• 7-10 days

• 3-5 days

• 10-14 days

• 5-7 days

How much will a parent receive in Sun Bucks benefits for each eligible child?

• $150

• $100

• $180

• $120

What website should be provided if the caller wants to submit a application?

• www.VASunBucks.com

• www.VASunBucks.gov

• www.VirginiaSunBucks.gov

• www.VirginiaSunBucks.com

Which of the following are methods a parent can use to submit an appeal? (Check all that apply)

• By mail

• By fax

• By phone

• In person

What is the last day a parent will be able to file an appeal?

• November 31st

• December 15th

• December 2nd

• November 2nd

What is the primary purpose of the Sun Bucks program?

• To provide financial assistance for school supplies

• To offer discounts on public transportation

• To support families with food benefits

• To subsidize housing costs

What is the correct greeting that should be provided on every call?

• Thank you for call the Enterprise Customer Service Center.

• Thank you for calling the Virginia Sun Bucks Customer Service Center.

• Thank you for calling The Virginia Department of Social Services.

What information should be verified before providing a status check. (Select all that apply)

• Applicant's Name and DOB

• Child's Name and DOB

• Full Address

• Child's Student ID