B2 1

When do we use "Sorry, we were cut off." ?

• PROBLEMS WITH UNDERSTANDING

• SUMMARISING THE CALL

• ASKING FOR REPETITION

• TECHNICAL PROBLEMS

When do we use "Let me go over what we've agreed." ?

• PROBLEMS WITH UNDERSTANDING

• SUMMARISING THE CALL

• ASKING FOR REPETITION

• TECHNICAL PROBLEMS

When do we use "Can I read that back to you?" ?

• PROBLEMS WITH UNDERSTANDING

• CHECKING INFORMATION

• ASKING FOR REPETITION

• TECHNICAL PROBLEMS

When do we use "Sorry, I'm not with you." ?

• PROBLEMS WITH UNDERSTANDING

• SUMMARISING THE CALL

• ASKING FOR REPETITION

• TECHNICAL PROBLEMS

Which word best describes someone who expresses their thoughts clearly and effectively?

• • A) Vague

• • B) Articulate

• • C) Hesitant

• • D) Inhibited

Which word best describes speech that is brief and to the point?

• • A) Rambling

• • B) Succinct

• • C) Persuasive

• • D) Coherent

Which word describes the ability to speak smoothly and without hesitation?

• • A) Succinct

• • B) Fluent

• • C) Vague

• • D) Articulate

Which word best describes someone who doesn't like to share their feelings and thoughts with others?

• • A) Responsive

• B) Focused

• • C) Reserved

• • D) Fluent

Which word describes someone who has clear and logically consistent speech or behavior?

• • A) Coherent

• • B) Eloquent

• • C) Vague

• • D) Sensitive

Which word is used to describe a person who easily interacts with others and has confident behavior?

• • A) Extrovert

• B) Coherent

• C) Inhibited

• D) Hesitant