LISTENING G2

What jobs are the trainees going to do ?

• airline customer service

• flight attendant

• secretary

Samy would try to get the customer on a flight the same say.

• true

• false

• maybe

Andrea says the customer should have left more time between lights.

• true

• false

• the trainer gave her a piece of advice

Ricardo says the customer should be ashamed for beinig late

• True

• false

• it is nobody's fault

Hannah would direct the customer to a place where she could get refreshed.

• true

• false

• mayb