ORG CAP Pre & Post-assessment

Which action is most likely to have a lasting impact on an organization's learning culture?

• Integrating training requirements into the annual performance review system
• Launching an incentive program to reward participation in learning activities
• Increasing leadership and management training
• Conducting an organizational capabilities assessment

What is the best reason for providing a change support structure that balances plans and flexibility?

• To allow for learning and quick self-correction in the process
• To allow for changes from leadership during the change
• To allow for fluctuations in the timely delivery of plans
• To allow for a predictable approach to change management

What is one external driver that directs an organization's strategy, goals, and needs when establishing measures for evaluating its business?

• Technology
• Economics
• Shareholder
• Financial

Which type of assessment is best for determining the skills, knowledge, and attitudes required for a specific job?

• Task assessment
• Organizational assessment
• Individual assessment
• Knowledge assessment

Which analysis approach should an organization adopt to determine if a new training program will impact organizational effectiveness?

• Return on investment
• Kirkpatrick evaluation
• Systems diagnosis
• Knowledge acquisition

A talent development professional is tasked with creating a capability development program for an organization’s managers. The organization has offices in five cities across the country, and the talent development professional needs to collect information from the managers in all those locations. Which method of data collection will allow the talent development professional to collect data easily and quickly?

• Focus groups
• Surveys
• Interviews
• Observation

A talent development professional is working with an organization to build compliance-related training modules. Decision making in this organization flows top down, and all managers have direct control over those who report to them, while frontline employees focus only on the tasks they have been assigned. What type of reporting structure does this organization have?

• Horizontal
• Vertical
• Staff authority
• Matrix

A talent development professional uses interviews to gather feedback during a pilot of a new course. What type of data collection is the talent development professional using?

• Quantification
• Quantitative
• Qualitative
• Qualification

A talent development professional is creating a plan for knowledge management for a company. What is the dominant factor in identifying the organizational preference for knowledge management?

• The technological communications capabilities are available, such as email and messaging.
• The communication strategies employed by the organization support the organizational goals.
• The social media functionality of the IT department is effective.
• The organizational culture supports the sharing and transfer of knowledge.

A talent development professional has been asked by a senior staff member to help managers create a learning culture. Which of these is one of the steps to ensure a learning culture is created and sustained?

• Provide managers across all levels with challenging experiences.
• Train managers to serve as trainers on learning cultures.
• Hold a great kickoff meeting.
• Build a communication plan.