Communication intro

Communication intro

12th Grade

10 Qs

quiz-placeholder

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Communication intro

Communication intro

Assessment

Quiz

Business

12th Grade

Practice Problem

Medium

Created by

Lisa Bennett

Used 4+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a correct definition of communication?

Communication is using images and graphics to convey a message to a group of people.

Communication is a one way, imparting of knowledge from one person to another.

Communication is the process of exchanging information, ideas, thoughts, or feelings between individuals or groups.

Communication is the process of talking to several people and gauging their response.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

According to the Mehrabian formula, 38% of your communication is made up of your words.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to the Mehrabian formula, what element of communication accounts for 55% of how you are perceived?

Body language

Tone of voice

Showing you are listening

Words you say

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following communication methods would be best suited when needing to ask a quick question to a colleague in the same office as you?

Email

Meeting

Telephone call

Face to face

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following would be the most suitable way for a manager to inform all employees (approx. 50) of a change to a policy.

Individual meetings

Telephone calls with each one

Email

Social media post

6.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Informing a customer about a product in such a way that they are motivated to buy it is known as .... marketing

7.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

A protocol that outlines how internal and external documents should be produced is known as the ..... style.

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