Final Review

Final Review

Professional Development

30 Qs

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CHAPTER 2 : 个十百千万

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Final Review

Final Review

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Tammie Irmeger

Used 5+ times

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

How much money has

been received on this booking?

No money has been received

$2648.00

$50.00

This is Paid in Full

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Where do you click on the landing home page in PolarVision to view pricing, availability or to make a booking?

Guest Features

Change Booking

Availability and Book

3.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

When speaking to a caller while in Availability and Book, what do you need to do on the Agency Search screens?

***select all that apply***

Add Guests and Bookings

Enter a contact name

Select a Direct Agency or Search for an Agency

Search for voyages

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

One of the benefits of becoming a Star Mariner is a 50% cruise fare discount on extra guests (3rd, 4th) staying in the Mariner's stateroom on select sailings.

TRUE

FALSE

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

How do you access the Voyage Itinerary during the Availability and Book flow in PolarVision?

Click on the Details link

Click on the Voyage Number

Click on the Routes link

Click on the Tours link

6.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

On a direct booking, which of the following will you provide per person in a Fare Quote?

***select all that apply***

Gross Total

Cruise Fare

Transfers and/or Packages (if applicable)

Cancellation Protection Plan (if applicable)

7.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Which of the following pieces of information can be found in the Voyage Itinerary?

***select all that apply***

Visa Requirements (if applicable)

Mariner Level

Turnaround Ports

Dressy Nights

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