Employee Motivation Quiz

What is motivation in the context of a business?

• D. The number of breaks employees take during work hours

• C. The physical environment of the workplace

• B. The external factors that force employees to work

• A. The inner desire or willingness that propels a person to take action and achieve a specific goal or outcome

Answer explanation

Motivation in the context of a business refers to the inner desire or willingness that propels a person to take action and achieve a specific goal or outcome. It is not about the number of breaks, physical environment, or external factors.

According to Maslow's hierarchy of needs, which needs must be fully met for higher needs to start to matter?

• D. Esteem needs

• B. Safety needs

• C. Social needs

• A. Physiological needs

Answer explanation

Physiological needs must be fully met for higher needs to start to matter according to Maslow's hierarchy of needs.

What is the main focus of Taylor's scientific management theory?

• D. Employee social needs

• C. Employee empowerment

• B. Employee job satisfaction

• A. Employee pay

Answer explanation

The main focus of Taylor's scientific management theory is on Employee pay, as it emphasizes the importance of fair compensation for motivating workers to increase productivity.

Which of the following is an example of a financial incentive to motivate employees?

• A. Delegation

• C. Free health insurance

• B. Team working

• D. Job enrichment

Answer explanation

Free health insurance is an example of a financial incentive to motivate employees, as it provides a valuable benefit that can encourage better performance.

What is the purpose of fringe benefits in a business?

• B. To increase job dissatisfaction

• A. To decrease employee productivity

• D. To reduce employee reliability

• C. To provide protection and security for workers and their families

Answer explanation

The purpose of fringe benefits in a business is to provide protection and security for workers and their families, not to increase job dissatisfaction, decrease employee productivity, or reduce employee reliability.

Which theory of motivation suggests that certain factors can directly motivate employees to work harder?

• B. Maslow's hierarchy of needs

• D. Vroom's expectancy theory

• A. Taylor's scientific management

• C. Herzberg's two factor theory

Answer explanation

Herzberg's two factor theory suggests that certain factors, such as job satisfaction and recognition, can directly motivate employees to work harder.

What is the impact of motivation on the reliability of workers?

• D. Unpredictable reliability

• C. No impact on reliability

• B. Increased reliability

• A. Decreased reliability

Answer explanation

Motivation has a positive impact on workers, leading to increased reliability in their performance.

Which of the following is an intrinsic motivation for employees?

• D. Profit share

• C. Feeling important

• B. Performance related pay

• A. Promotion

Answer explanation

Feeling important is an intrinsic motivation for employees, as it relates to their sense of value and significance within the organization.

What is the impact of motivation on turnover rates?

• C. No impact on turnover rates

• B. Decrease turnover rates

• D. Unpredictable turnover rates

• A. Increase turnover rates

Answer explanation

Motivation has been shown to decrease turnover rates by increasing employee engagement and job satisfaction, leading to higher retention levels.

Why is employee motivation important in a business?

• A. To decrease labour productivity

• B. To make it harder to attract employees

• C. To make it easier to retain employees

• D. To reduce job satisfaction

Answer explanation

Employee motivation is important in a business to make it easier to retain employees, leading to higher job satisfaction and productivity.