Crisis Management - OHM

In preparing for emergency response, which are the two most important elements?

• The ISM Code and the Safety Management System

• The safety requirements of the USCG and the company

• The design and layout of the ship

• Emergency plans and drills

Which of the following is most likely to influence changes to emergency plans and procedures?

• The ISM Code

• MARPOL 73/78

• The design and layout of the ship

• The safety requirements of the USCG

Which is the most important factor in the safety awareness of the ships crew?

• The level of emergency-preparedness

• The safety awareness of the senior officers

• The shipboard training provided

• The quality of emergency drills

What is the most important factor in the master's ability to make good decisions in an emergency?

• Input from company personnel

• Feedback from the crew

• Planning of emergency procedures

• Following safety regulations

The Safety Management Manual contains checklists that are:

• to be used when crewmembers feel especially stressed in emergencies

• clear, concise summaries all action items in the emergency plan

• clear, concise summaries of critical action items in the emergency plan

• detailed descriptions of action items most easily forgotten in emergencies

A company must update its Safety Management System and Manual:

• whenever regulations change

• at least once every 6 months

• at least once every 12 months

• at least once every 18 months

Describe how Captain Smith demonstrated for Titanic crewmembers the principle of leading by example:

• His rank and his years of service were enough to ensure respect.

• He wasn't to blame for the collision because he wasn't on the bridge.

• Throughout the crisis, he was calm, decisive, and approachable.

• His order to board women and children first was admirable.

During the Morro Castle crisis, crewmembers showed a complete failure to deal with the emergency. What caused them to abdicate their safety roles?

• No lifeboat drills for passengers

• Inadequate fire-fighting training

• Inadequate fire-fighting provisions

• Lack of leadership

Which statement about stress is correct?

• An example of stress is a shipboard fire

• Stress is an unusual reaction to a threatening situation.

• Individuals in a shipboard emergency experience different levels of stress.

• Stress interferes with an individual's ability to respond to a threat.

A moderate level of stress provides which useful function in an emergency?

• To slow down the heart rate to conserve energy

• To slow down the thought processes to ensure a thorough assessment of the threat

• To immobilize the individual until he has decided upon the best course of action

• To prepare for peak performance that will improve the chances of survival