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ServiceNow Quiz

Authored by PANKAJ NISHAD

English

12th Grade

Used 3+ times

ServiceNow Quiz
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30 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

What is the purpose of a GlideRecord object?

To format data

To query the database

To display messages

To manage workflows

2.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

What is the default language in ServiceNow?

Spanish

French

German

English

3.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

What is the purpose of the Dictionary in ServiceNow?

To store application data

To manage user roles

To define the structure of database tables

To configure the user interface

4.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

Which feature in ServiceNow allows users to submit requests for services?

Incident Management

Service Catalog

Knowledge Management

Problem Management

5.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

What is a ServiceNow application?

A collection of reports

A collection of modules and tables

A type of record

A type of user interface

6.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

Which table stores user records in ServiceNow?

sys_user

user_table

users

sys_user_profile

7.

MULTIPLE CHOICE QUESTION

45 sec • 5 pts

Which module allows you to create and manage catalog items?

Incident Management

Service Catalog

Change Management

Problem Management

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