Construction Key Performance Indicators Quiz

What is the purpose of measuring performance and benchmarking?

• To confuse individuals and teams

• To highlight the need for change and motivate improvement

• To discourage employees from achieving their targets

• To hide information from stakeholders

What does a Key Performance Indicator (KPI) represent?

• A theoretical concept with no practical application

• A subjective opinion of progress

• How far a metric is above or below a pre-determined target

• A random metric chosen by the organization

Which of the following is a condition of good KPIs according to the SMART criteria?

• Unmeasurable

• Irrelevant

• Achievable

• Simple

What are some examples of Construction KPIs related to client satisfaction?

• Defects and Profitability

• Predictability and Safety

• Productivity and Respect for people

• Value for money and Service

Which of the following is a Construction KPI related to Environment?

• Impact on biodiversity

• Staff turnover

• Client satisfaction - Product

• Sickness absence

What is the purpose of the Construction KPI annual report from Constructing Excellence?

• To confuse individuals and teams

• To provide valuable insights into construction performance

• To hide information from stakeholders

• To discourage employees from achieving their targets

Why are Accounting measures considered lagged indicators?

• Because they reflect past performance

• Because they are measured in real-time

• Because they are always accurate

• Because they predict future outcomes

What does the term 'SMART' stand for in relation to KPIs?

• Simple, Measurable, Achievable, Relevant, Time phased

• Silly, Meaningless, Arbitrary, Random, Tricky

• Specific, Magical, Artistic, Realistic, Timely

• Serious, Mandatory, Accurate, Reliable, Thorough

What is the main benefit of aligning individual contribution with the success of the organization?

• To discourage teamwork

• To improve overall organizational performance

• To decrease employee motivation

• To create internal conflicts

Why is it important for KPIs to be time phased?

• To make the KPIs more complex

• To discourage employees from achieving their targets

• To express the value of the KPI in time

• To confuse users