Quality Assurance & Failure reports

Why are quality assurance and failure reports essential in industries?

• To maintain high standards of quality and reliability

• To increase production costs

• To ignore customer feedback

• To reduce efficiency

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Main ideas and supporting details

Why is quality assurance crucial for ensuring products or services meet standards and specifications?

• To increase production costs

• To reduce customer satisfaction

• To maintain consistency and reliability

• To encourage defects and errors

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What do failure reports detail in the quality assurance process?

• Successes encountered

• Issues or malfunctions encountered

• Improvements made

• Customer feedback received

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Understanding word meanings

What does quality assurance involve in terms of monitoring and evaluation?

• Identifying improvements

• Identifying deviations or defects

• Identifying opportunities

• Identifying resources

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What can be done through failure reports?

• Identify root causes of failures

• Celebrate successes

• Ignore failures

• Blame others

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Understanding word meanings