Effective Communication Quiz

It's important to make eye contact when listening.

• True

• False

You should interrupt others while they're talking.

• True

• False

Asking open-ended questions helps a conversation flow.

• True

• False

Crossing your arms is a closed body posture that shows interest.

• True

• False

Nodding your head encourages the speaker to continue.

• True

• False

You should avoid using filler words like "um" and "like".

• True

• False

Smiling and having a relaxed tone helps put others at ease.

• True

• False

Rephrasing what someone said confirms mutual understanding.

• True

• False

Explain your needs with "I feel" statements, not demands.

• True

• False

Giving constructive feedback helps people improve.

• True

• False