Sales Course- Module 1 Quiz

What is selling?

• The process whereby goods and services are moved from the buyer to the seller.

• The process whereby goods and services are moved from the seller to the buyer.

• The process of completing a sale.

• The process where goods are sold at a cheap rate.

The_______ is the person or entity who exchanges goods and services for something of value.

• Buyer

• Seller

• Realtor

• Prospect

The ________ is the person who, or entity that, purchases goods and services because of its perceived value and benefits.

• Seller

• Realtor

• Prospect

• Buyer

True or False: Goods and Services are always exchanged for money.

• True

• False

There are ___ requirements of an effective salesperson.

• 4

• 2

• 3

• 6

A good sales foundation is made up of Knowledge, Attitude and ____________________.

• Sales Strategies & Tactics

• Prospecting & Selling

• Buying & Selling

• Sales Strategies & Buying

This is the most common method for selling and involves the seller and buyer meeting face-to-face.

• Direct Mail

• Telemarketing

• Person-to-Person

• Social Media

This method entails selling over the telephone.

• Email

• Seminar & Conferences

• Telemarketing

• Internet

_____________ telemarketing occurs when the customer calls in to the call center.

• Outbound

• Inbound

_____________ telemarketing occurs when telemarketers, based in a call center, call potential customers directly.

• Outbound

• Inbound