KYC 23 July

The user has uploaded an Andhra Pradesh Aadhar card for verification, which we rejected due to a state mismatch. On the second attempt, the user uploaded an AP driving license. What is the next step?

• Verify

• Reject

• Not sure

• don't know

In 2022, Rama's documents were uploaded. In 2023, Suma's documents were uploaded, and again in 2024, Suma's documents were uploaded. Please mention all the checklists you follow in this scenario.

Evaluate responses using AI:

OFF

Match the following

• Ask for alternate document

• Masked Aadhar

• Ask for updated document

• State mismatch document

• Ask for listed KYC document

• PAN card

• Ask for active document

• Expired Passport

User uploaded unclear photograph Aadhar and he don't have any alternate document. what is the next step?

Evaluate responses using AI:

OFF

The user from Pakistan renewed their plan and uploaded their national ID card as proof. What is the next step in the process?

• Block the account and initiate refund

• Verify the account

• Change the status to NV

• Ask for alternate document