L5 Teamwork

When peer pressure in a team is more important to members than making the right decision, that team may develop what is termed ________.

• increased performance levels

• groupthink

• effective team work

• diversity of views

Effective teams do all of the following EXCEPT ________.

• have a clear sense of purpose

• think creatively

• reach decisions by consensus

• competitive relationships between members

Which of the following statements is an example of constructive criticism?

• Your argument will be stronger if you rewrite the introduction to include more details about the event.

• There were three factual errors in the document you sent. Lately, you have been very careless.

• Your meaning is unclear; you should rework the document for more clarity.

• Your method of organizing information is inappropriate for the subject.

The key to productive meetings is careful planning of ________.

• purpose, participants, location, and agenda

• ethics, purpose, rules of order, and location

• ethics, purpose, location, and agenda

• purpose, participants, location, and protocol

An effective agenda answers which of the following questions?

• What is expected of all the participants?

• How long will the meeting last?

• What needs do each of the participants have?

• Both A and B

The agenda is ________.

• helpful in deciding the issues

• a statement of purpose

• an important tool in guiding a meeting's progress

• useful in limiting the number of participants

Which of the following is a trait of effective listening?

• Listening to someone who is speaking while ignoring other sounds.

• Paraphrasing the speaker's ideas at the end of the presentation.

• Finding areas of interest in common with someone sitting beside you.

• Interrupting the speaker.

What is the primary purpose of meeting minutes?

• A. To provide refreshments during meetings

• B. To record discussions and decisions made during the meeting

• C. To organize future meetings

• D. To serve as a decorative document

Which of the following is a form of nonverbal communication?

• Touch

• Education

• Language

• All of the above

Why is it important to distribute meeting minutes promptly after the meeting?

• A. To give attendees time to edit the minutes

• B. To ensure attendees have a clear record of decisions and actions to follow up on

• C. To increase attendance at the next meeting

• D. To create more work for the minute-taker