HOST EXAM TEST 2

What are the types of Hosts?

• Greeter, Receptionist and Board runner

• Greeter, Receptionist and Service assistance

• Greeter, Board Runner and Seater

The Host who manages the station board, decides where to sit the guest, handle queries, priority list and reservations?

• Greeter

• Board Runner

• Seater

The Host who assists the guest quickly and efficiently to their seats and checks and updates the Board runner for table availability?

• Greeter

• Board Runner

• Seater

The Host who is the person responsible in greeting and opening the door for the guest.

• Greeter

• Board Runner

• Seater

Gathering together with the team before the shift is what we call

• Pre-shift meeting

• Post shift meeting

• Board Meeting

It is a tool that helps in deciding where to sit the guest.

• Reservation Log Book

• Priority List

• Floor Plan

A guest asks to hold and guarantee the table on specific date and time.

• Reservation

• Priority List

• Floor Plan

A guest waits for the table to become available.

• Reservation

• Priority List

• Floor Plan

Which part of the Guest First Cycle where you have to greet and welcome the guest?

• Warm Welcome

• Fired up to serve

• Farewell and return

What does the 4-Punch Welcome/ 1234 Punch means?

• Introducing the Server, Chef, Textify and Wifi password

• Introducing the MOD, Server, Chef and Wifi password.

• Introducing the MOD, Server, QR Code and Wifi password