
Server exam Test 2
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Professional Development

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the Guest First Cycle what do we do first in "WARM WELCOME" stage?
Saying goodbye to the guests
Greeting the guests from the door
Thanking the guests
Opening the door for the guests
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the meaning of I.T.T.?
Introduce Take Talk
Introduce Talk Take
Introduce Teach Talk
Intro Take Toss
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
5-Foot Focus means that if you are within 5 feet of Guests,
you have to smile and acknowledge them
you are responsible for fulfilling that Guests' needs.
you must say good morning/ good afternoon
you must smile and greet
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is most important part of the uniform?
smile
apron
name plate
cash fund
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is our method in taking orders to avoid bargaining individual orders?
right to left
ABC method
suggestive method
right method
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True of False Cleaning and refilling of salt and pepper shakers and condiment bottles is part of the server's running duties.
TRUE
FALSE
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
We set up 7-Inch plates at the table for guests who will be sharing main courses.
TRUE
FALSE
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