CHAPTER 9: HUMAN RESOURCE FUNCTIONS

What is the primary objective of staffing?

• Increasing sales

• Recruiting and retaining competent employees

• Reducing operational costs

• Enhancing product quality

Which of the following is NOT a step in the staffing process?

• Recruitment

• Training

• Marketing

• Selection

What is the purpose of a job analysis?

• To determine the price of a job

• To evaluate an employee's performance

• To identify the duties and requirements of a job

• To design marketing strategies

Which of the following methods is NOT commonly used in external recruitment?

• Job postings on company intranet

• Job fairs

• Employment agencies

• Online job boards

What is the benefit of internal recruitment?

• It brings new perspectives to the company

• It is typically less expensive than external recruitment

• It increases diversity within the organization

• It always results in higher employee performance

Which of the following is a technique used for employee selection?

• Job analysis

• Onboarding

• Structured interviews

• Performance appraisal

Which type of interview is characterized by asking all candidates the same set of questions?

• Unstructured interview

• Structured interview

• Group interview

• Stress interview

Which of the following best describes a job description?

• A detailed account of the personal qualities needed for a job.

• A document that outlines the duties and responsibilities of a specific position.

• A summary of the training required for a particular role.

• A report on the performance of an employee.

What is typically included in a job specification?

• The salary range for the position.

• The job title and department.

• The qualifications, skills, and experience required.

• The number of hours worked per week.

Which of the following is NOT a component of a job description?

• Job title

• Job summary

• Personal characteristics of the employee

• Job responsibilities