QUIZ KP

Which customer is abbreviated as KP?

• A) Kaiser Permanente

• B) TinLeg

• C) TuGo

• D) Faye

What type of company is Kaiser Permanente?

• Technology

• Medical insurance

• Retail

• Manufacturing

What industry does Benthic operate in?

• A) Aerospace engineering

• B) Marine geotechnical investigation

• C) Pharmaceutical research

• D) Agricultural development

What type of customers are mostly involved in non-intercompany cases?

• Local insurance customers

• Travel insurance customers

• Health insurance customers

• Life insurance customers

Which of the following is NOT a region of Kaiser Permanente?

• Northern California

• Southern California

• Texas

• Hawaii

What does KP not cover unless there are really special circumstances? (MULTIPLE CORRECT ANSWERS)

• Inpatient cases

• Outpatient visits

• Travel concerns

• Repatriation of human remains

Which of the following information is required on any new KP case shuttle form?

• Name, DOB, Diagnosis, Location, Instructions

• Name, Address in USA, Phone

• Name, Gender, Age, Hotel Information

• Name, DOB, Gender, Home Address

What must be checked on the shuttle form for claims cases?

• NCA Claims Only box

• Financial Approval box

• Medical Situation box

• Member Contact Details box

What should you review prior to opening a case?

• The lead center's email

• The Shuttle Form

• The client's name

• The case number

What will happen to some fields after the case is created?

• They will be locked but can be completed later

• They will be deleted

• They will be ignored

• They will be automatically filled