POST TEST OFFERING HELP AND SERVICE

Customer Service: I recommend you to take this product, Sir.

Peter: Can I get a discount?

Customer Service: Of course, Sir. May I help you to register?

Peter: Yes, thank you.

Which utterance expresses an Offer?

• I recommend you to take this product, Sir.

• Can I get a discount?

• Of course, Sir.

• May I help you to register?

An expression used to ask for help from others, is the definition of?

• Asking for an offer

• Giving for and offer

• Responding an offer

Nick: Sir, I think I’m lost.
Peter: ...

The suitable expression to complete the dialogue is …

• Let me help you carry your bag.

• Can I help you? I know this place.

• May I help you? I have a dog too.

• Shall I clean your shoes?

An expression to offer help to others, is the definition of ...

Which one is NOT the refusing of someone offer?

• • That’s very kind, but I can manage myself.

• • That’s very kind of you, but I don’t think it’s necessary.

• Thanks. That would be excellent.

• • Thanks, don’t bother yourself.

Sissy : Uh, I have a stomachache .
Randy: What happened, Sissy? Are you little bit unwell?
Randy: Why? Are you feeling unwell?

Sissy : Yeah, I think so .
Randy : It sounds bad, do you need  any help to take some medicine ? 
Sissy : That's very good of you. Please take some medicine in my bedroom .
Randy: Okay, wait a minute .


Which utterance expresses offering help?

• Are you feeling unwell?

• do you need  any help to take some medicine ?

• Please take some medicine in my bedroom.

• That's very good of you.

Dian: Where do you want to go?
Sastro: I want to go to minimarket
Dian: What will you take to go there?
Sastro: I’am going there on foot
Dian: Oh, do you mind if you drive motorcycle with me? I do also want to buy ice coffee again the weather is hot in this afternoon. I think it’s better we go together.
Sastro: That’s very kind of you, alright. Let’s go!


From the dialog above, we know that Sastro?

• She will go to the minimarket by motorcycle.

• She ask where will Dian go.

• She offering to Dian to go with her.

• She will go to the minimarket on foot.

Stefani: I want to take another trolley but I can’t leave my groceries here.
Indra: Would you like me to take them to your car?
Stefani: Just what I need! Thank you.

The underlined word expresses ...

• Accepting an offer

• Refusing an offer

Arya : Good afternoon, Sir. May I help you?
Yongky: Yes, please. I cannot find the shoe store. Where is it?
Arya : The shoe store is on the second floor, Sir. It is next to the bag store. Shall I take you there, Sir?
Yongky: No. I’m fine. Thank you.
Arya : You’re welcome, Sir.


What is Yongky trying to find?

Do you really understand about the material that we've learnt?

• CLEAR ENOUGH

• LITTLE BIT CONFUSING

• NOT AT ALL