Day 1 - Store Work Order

1. 1. Which tab should we click to search and create a Work Order?

• My Dashboard

• Work Orders

• Financial

2. 2. The Portfolio search field is a list of Division while Property is the list of Store/Site ID.

• True

• False

• Not sure :(

3. 3. if the vendor assignment says RFSC, you will need to click on the _________ to choose the vendor under the Auto-Assign tab.

When do we call the vendor for ETA? Please select the correct type of urgency.

• For 48 business hours - Work Orders

• For 4 business hours - Work Orders

• For Severity 1 - Work Orders

• All of the above

5. Can we Pick up" or "Accept" the Work Order on the vendor's behalf? Select two answers.

• Yes, if the work order was not accepted within 15 minutes.

• Yes, if you called the vendor for Sev 1 ETA and they haven't accepted the Work order yet.

• Yes. We are allowed if the vendor calls and asks you to accept it.

• No. The Store should manually pick up the Work order.