Ch 17 - Patient Billing and Collection Review

Describe systems used for maintaining accounts receivable.

• Inventory management systems

• Accounts receivable systems

• Payroll systems

• Customer relationship management systems

Outline the procedures for aging accounts.

• Procedures for inventory management

• Procedures for payroll processing

• Procedures for aging accounts

• Procedures for customer service

List information that should be included when discussing a patient’s financial obligation for services.

• Patient's medical history

• Patient's financial obligation for services

• Patient's dietary preferences

• Patient's travel history

Identify security precautions that should be taken when accepting various forms of payment.

• Security precautions for data storage

• Security precautions for accepting payments

• Security precautions for employee background checks

• Security precautions for building access

What role does Samra Belkorich play in the case study?

• Doctor

• Medical assistant

• Patient

• Billing specialist

What is the primary function of accounting?

• System of reporting financial results of a business

• Recording charges and payments for services provided to patients

• Managing patient records

• Providing medical services

What does patient accounting primarily involve?

• System of reporting financial results of a business

• Functions of accounting department related to recording charges and payments for services provided to patients

• Managing patient records

• Providing medical services

What does each patient account record?

• The total of all patients' accounts

• Charges and payments for a specific patient

• The hospital's total revenue

• The number of patients treated

What is created by combining the total of all patients' accounts?

• Hospital's total revenue

• Accounts payable (AP)

• Accounts receivable (AR)

• Patient treatment records

What does AR stand for in the context of patient accounting?

• Accounts Receivable

• Accounts Refundable

• Accounts Reversible

• Accounts Redeemable