12 Business Chapter 8-9 Revision
Authored by Dexter Lim
Business
12th Grade
Used 57+ times
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28 questions
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1.
MATCH QUESTION
1 min • 5 pts
Match the following definitions
Change Management
a desired or future state in which the organisation will be after a change has been implemented
Change
providers of expert knowledge in a
particular field to a business
Vision for Change
a planned and structured approach that moves a business from its current state to a desired future state
Professional Services
a professional who provides expert advice in a
particular area to a business
Consultant
the function or practice in business to become different
2.
CATEGORIZE QUESTION
3 mins • 3 pts
Organize these business environments into the right categories
Groups:
(a) Internal Environment
,
(b) External Operating Environment
,
(c) External Macro Environment
Socio-economic
Organisational structure
Organisational culture
Political
Owners/ managers
Employees
Competitors
Ethical
Environmental
Customers
Legal
Economic
Suppliers
Technological
3.
LABELING QUESTION
1 min • 3 pts
Responding to technological change. Place these in order.
Enables
Change
Forces
4.
LABELING QUESTION
1 min • 3 pts
Place these in the correct order for vision for change
Change
Vision for change
Strategic plan
5.
CATEGORIZE QUESTION
3 mins • 2 pts
Organize these options into the right categories for consultants and professional services
Groups:
(a) Consultants
,
(b) Professional Services
complete a cost–benefit analysis to determine
opportunities for growth
lawyers – experts on legal matters
identify ways to reduce costs
find opportunities to differentiate a business from its competitors
determine strategies to regain market share
accountants – experts on financial matters
examine a business’s processes to find
improvements that will assist future growth
6.
MATCH QUESTION
1 min • 3 pts
Match the following for Lewin's Model of Change
Change
This step involves preparing all stakeholders to accept the change. In this stage the business needs to
communicate and prepare for the change
Refreeze
In this stage, the actual change takes place. This is the implementation step and requires stakeholders to
embrace the change for it to be effective
Unfreeze
In this stage, the changes made are solidified and normalised within a business. The change becomes
permanent and stability is regained.
7.
CATEGORIZE QUESTION
3 mins • 3 pts
Organize Lewin's Model for Change into the right categories
Groups:
(a) Unfreeze
,
(b) Change
,
(c) Refreeze
Determine the change
Manage the change
Prepare for the change
Sustain the change
Communicate the change
Solidify the change
Celebrate the success
Involve all stakeholders
Implement the change
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