IMS Module2

Quality is not

• Degree of excellence

• Fitness for use

• Defect free products

• Making more money

The three types of qualities which should be ensured is

• Quality of Customer Relation

• Quality of Product

• Quality of Services

• Quality of Process

What in terms of quality will satisfy most customers

• Low Quality

• Durability

• Affordability

• Value for money

Which of the following is not PRONG APPROACH to quality planning

• Product Planning

• Service Planning

• Operational Planning

• Documentation

QMS means

• Quantity Making Systems

• Quality Making System

• Quality Management System

• Quantity Management System

ISO stands for

• Indian Standards for Organizations

• International Standards for Organizations

• Indian Organizational Standardization

• International Organization for standardization

Headquarters of ISO is at:

• Geneva

• New York

• Amsterdam

• Mumbai

No. of quality standards as per ISO are:

• 5

• 6

• 4

• 7

The ISO that are for Industries are

• ISO 6000 series

• ISO 7000 series

• ISO 9000 Series

• ISO 9100 series

The road map to ISO and standard terms of quality are defined in:

• ISO 8402

• ISO 8400

• ISO 9000

• ISO 8240