Change Management Quiz

Which of the following is a method to overcome resistance to change?

• Ignoring employee feedback

• Negotiation

• Reducing employee benefits

• Increasing workload

What is the aim of change management?

• To maintain the current state of the business

• To implement strategies for effecting change in a business

• To reduce the number of employees

• To increase the number of products

What is crucial for a business in the post-maturity stage of the business life cycle?

• To reduce costs

• To respond to change in order for it to evolve and succeed

• To increase employee turnover

• To decrease product quality

Which of the following is NOT an internal environmental factor influencing the need for change in a business?

• Owners and managers

• Employees

• Organisational structure

• Competitors

What does the organisational structure of a business refer to?

• The levels of management in a business

• The products and services offered

• The marketing strategies

• The financial performance

Which of the following is an external operating environmental factor?

• Organisational culture

• Employees

• Suppliers

• Organisational structure

What is the benefit of flattening traditional organisational structures?

• It increases the levels of management

• It reduces the levels of management

• It complicates the decision-making process

• It decreases the need for change

What is one of the ways a business can achieve a competitive edge over its competition?

• Increasing product prices

• Being the lowest-cost supplier in an industry

• Reducing marketing efforts

• Decreasing product quality

What is one of the factors that can influence change in a business from the external macro environment?

• Internal management policies

• Employee training programs

• Socio-cultural factors

• Product design

What is one of the ways a business can reassess its operations due to competitor actions?

• Increase product prices

• Find a niche in the market

• Reduce marketing efforts

• Decrease product quality