What is the primary focus of the video?

• The importance of planning in management

• The process of controlling in management

• The definition of leadership

• The significance of teamwork

What is the ultimate goal of the controlling process as mentioned in the video?

• To satisfy employee needs

• To ensure tasks meet expectations

• To increase manager authority

• To eliminate all mistakes

What is the outcome if employees do not perform their tasks as expected?

• Increased productivity

• Financial loss

• Enhanced teamwork

• Improved communication

What does the video say about the importance of guidance for employees?

• It is not necessary

• It is essential for performance

• It should be avoided

• It only applies to new hires

Which of the following is NOT a key step in the controlling process?

• Establishing performance standards

• Setting financial budgets

• Comparing performance to standards

• Taking corrective action

What is the first step in the controlling process mentioned in the video?

• Measuring performance

• Establishing performance standards

• Taking corrective action

• Identifying deviations

How does controlling help in achieving organizational goals?

• By reducing costs

• By monitoring progress

• By increasing employee turnover

• By limiting communication

Why is it important for performance standards to be measurable?

• To simplify management

• To ensure accountability

• To increase employee flexibility

• To reduce workload

What should performance standards be aligned with?

• Employee preferences

• Company culture

• Goals and objectives

• Market trends

What is the purpose of establishing performance standards?

• To create a competitive environment

• To set measurable criteria for evaluating performance

• To eliminate the need for performance reviews

• To increase employee morale