ESP34

What is the importance of motivation in the workplace according to the reference text?

• 1. Factors that influence the behavior of workers towards achieving business goals. 

• 1. Factors that are irrelevant to workers' behavior in the workplace.

• 1. Factors that only affect managers in the workplace.

• 1. Factors that hinder workers from achieving business goals.

According to Frederick Herzberg, what are the factors that truly motivate workers in the workplace?

• 1. Strict supervision and control by managers.

• 1. Good working conditions and job security.

• 1. Monetary rewards and benefits like sick pay and holidays.

• Challenging and interesting job, recognition, responsibility, and promotion.

What is the main difference between Theory X and Theory Y in terms of worker motivation?

• Theory X focuses on monetary rewards, while Theory Y focuses on job security.

• Theory X assumes workers are lazy and need supervision, while Theory Y believes workers are self-motivated and creative.

• 1. Theory X emphasizes job rotation, while Theory Y emphasizes job enlargement.

• 1. Theory X assumes workers are self-motivated, while Theory Y assumes workers need constant supervision

What are the two sets of needs that Frederick Herzberg identified for human motivation?

• 1. Financial security needs and personal growth needs.

• 1. Safety needs and social needs.

• 1. Physiological needs and esteem needs.

• 1. Hygiene factors (basic needs) and motivational factors (psychological growth needs).

  
  

 According to the reference text, what is the key term for the enjoyment a worker gets from feeling that they have done a good job?

• 1. Job rotation

• 1. Job enrichment

• 1. Motivation 

• 1. Job satisfaction

What is the theory of motivation that states five categories of human needs, dictate behavior, including physiological needs and esteem needs?

• 1. Frederick Herzberg's theory

• 1. Theory Y

• 1. Hierarchy of needs theory

• 1. Theory X

What did Douglas McGregor name the two opposing theories of work and motivation in his book The Human Side of Enterprise?

• 1. Theory M and Theory N 

• 1. Theory X and Theory Y

• 1. Theory X and Theory Z

• 1. Theory A and Theory B

According to Frederick Herzberg, what are the factors that do not motivate workers in the workplace?

• Challenging jobs and recognition

• 1. Good working conditions and benefits like sick pay.

• 1. Monetary rewards and promotions.

• 1. Strict supervision and control by managers.

What did Frederick Herzberg argue about good working conditions as motivators in the workplace?

• 1. Good working conditions lead to job rotation.

• 1. Good working conditions are not sufficient to motivate workers.

• 1. Good working conditions are essential for motivation.

• 1. Good working conditions are the primary motivators for workers.

What did Douglas McGregor's Theory X assume about workers in the workplace?

• 1. Workers are lazy and need supervision.

• 1. Workers are self-motivated and creative.

• 1. Workers need monetary rewards for motivation.

• 1. Workers are always interested in their work.