Layanan Pelanggan
Authored by Berta Herinda
Other
10th Grade
Used 3+ times
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8 questions
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1.
DRAG AND DROP QUESTION
1 min • 1 pt
Di bawah ini yang merupakan teknik pelayanan prima mengenai tutur kata, cara berpakaian dan bentuk tubuh proporsional adalah (a)
2.
DRAG AND DROP QUESTION
1 min • 1 pt
Salah satu teknik pelayanan prima adalah bersikap ramah. Hal ini dimaksudkan untuk (a)
3.
DRAG AND DROP QUESTION
1 min • 1 pt
Apa yang dimaksud dengan pelayanan yang singkat dan tepat? (a)
4.
DRAG AND DROP QUESTION
1 min • 1 pt
Apa yang dimaksud dengan pelayanan yang tidak rasial? (a)
5.
DRAG AND DROP QUESTION
1 min • 1 pt
Ketika melayani pelanggan harus dipermudah dan tidak berbelit-belit, disebut melayani dengan (a)
6.
REORDER QUESTION
1 min • 1 pt
Susun ulang berikut ini: layanan pelanggan yang bisa dilakukan di bidang jasa
Hubungan
Kemudahan
Keramahan
Kemampuan
Kecepatan
7.
DRAG AND DROP QUESTION
1 min • 1 pt
Suatu aktivitas yang bertujuan untuk memenuhi kebutuhan pelanggan adalah (a)
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