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Learning Day

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7 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How many types of profiles can you create during registration? ​

1

2

3

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How do I verify my profile?​

  1. You will be asked to verify your profile every time you log in​

  1. Verification is not required for any actions in the app / website​

  1. You need to upload your ID and verify your email address​

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How do I add water accounts as an account holder to view and manage in the app / website?​

  1. Navigate to the Add Water Accounts page and select from the list of accounts tied to your ID ​

Enter your ID and the water account number manually in the Settings page

  1. Call customer service to add the accounts for you​

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How can I check my current water consumption?​

  1. Go to the Water Info page and select Usage History​

  1. Check your email for monthly water usage reports​

  1. Navigate to the My Water Accounts page, select the account, and view the consumption history​

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How do I set my preferred region on the Water Info page?​

  1. Tap on the filter and tap on the star icon next to the region you want to save as preferred​

  1. Manually type in the region name in the search bar​

  1. Call customer service to set your preferred region​

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Can I reschedule my appointment?​

  1. Yes, you can reschedule one day prior to your selected date​

  1. No, once an appointment is set, it cannot be changed​

  1. Rescheduling is only allowed through phone calls to customer service​

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What categories can I not filter under the Notifications tab?

  1. Campaigns & Promotions​

  1. Payments & Discounts​

  1. General & Water Info​

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