PF2205 - Lecture 2

Why customers choose one product over another from a business model perspective

• Customer Relationship

• Value Proposition

• Channels

The core to a great customer relationships is

• Well-crafted value proposition

• Responsive and friendly customer service

• Low prices

Investors are more interested in

• Value proposition

• Revenue stream and cost structure

• Customer segments

• All of the above

Key partners and activities could have help with

• Cost structure

• Revenue streams

• Customer segments

• All of the above

Perfect competition markets lead to

• Better price for customers

• Harder to penetrate the market (as a new company)

• Monopoly/oligopoly

• All of the above

The more competitive a market, the ... the risk to the lenders in the market.

• Higher

• Lower