Business Communication Etiquette Quiz A

Which of the following is NOT a key area where good etiquette is essential according to the document?

• The workplace

• Social settings

• Online interactions

• Personal hobbies

What should you do to avoid allergic reactions in the workplace?

• Use powerful scents

• Avoid using products with powerful scents

• Wear casual clothes

• Follow your personal preferences

What should you keep in mind about the impressions you leave behind in the workplace?

• They can be easily forgotten

• They have no lasting effect

• They can have a lasting effect on you and your company

• They are not important

What is recommended for your voicemail message in a professional setting?

• Use a generic voicemail setup

• Record a brief, professional-sounding message

• Avoid leaving a message

• Use a humorous tone

Where is it best to accept calls in a business environment?

• Outside or in a private office

• In the public restroom

• During a meeting

• At the lunch table

What is a common unprofessional choice during a meeting?

• Accepting incoming calls

• Taking notes

• Listening attentively

• Asking questions

What is a common unprofessional choice in a public restroom?

• Taking calls

• Washing hands

• Using the facilities

• Checking appearance

What is a professional way to handle personal calls during work hours?

• Take them at your desk

• Ignore them completely

• Step outside or to a private area

• Discuss them openly with colleagues

How should you dress for a business meeting?

• In casual attire

• In professional business attire

• In sportswear

• In whatever you feel comfortable