Interpersonal Skills Quiz

What is feedback?

• C. Random comments about someone's appearance

• B. Indirect, negative communication about someone's performance

• D. Ignoring someone's performance

• A. Direct, constructive communication about someone's performance

Why do we need to give feedback?

• A. To discourage people from improving

• B. To help people identify what & how to improve

• C. To prevent people from achieving their full potential

• D. To make people feel bad about themselves

What is the CEDAR Model of giving feedback?

• D. A model for cooking food

• A. A model for planting trees

• B. A model for delivering feedback including Context, Examples, Diagnosis, Actions, Review

• C. A model for building a house

What is the Johari Window exercise about?

• B. Identifying areas for feedback based on observations

• A. Looking out of a window

• D. Painting windows

• C. Cleaning windows

What is the purpose of the Johari Window exercise?

• D. To confuse others

• C. To increase self-awareness and mutual understanding

• B. To share personal information with everyone

• A. To hide information from others

What is the impact of feedback according to the text?

• C. Random

• D. None of the above

• B. Positive or negative

• A. Neutral

What is the best practice for giving feedback?

• D. Use generalizations such as 'always' & 'never'

• C. Give specific examples of observable actions

• B. Keep the tone cold and distant

• A. Focus on multiple issues at a time

Why do we need to learn how to receive feedback first?

• A. To avoid receiving feedback

• B. To improve our own performance

• C. To ignore feedback from others

• D. To discourage others from giving feedback