ICPM 1 - Chapter 4

Companies that provide other organisations with input resources are

known as which of the following?

• Suppliers

• Competitors

• Distributors

• Processors

• Consumers

Which of the following is an example of individualism values?

• Tolerate differences in personal beliefs.

• Warm personal relationships are important.

• Persistence in achieving goals.

• Subordination of the individual to the goals of the group.

• A high regard for individual entrepreneurs.

__________ are individuals and groups that buy the goods and services an

organisation produces.

• Customers

• Suppliers

• Distributors

• Competitors

• Processors

A decline in the number of young people joining the workforce and an

increase in the number of active employees who are postponing

retirement are examples of __________ forces in the general

environment.

• Demographic

• Terminal

• Ethnographic

• Geopolitical

• Instrumental

__________ is a customers’ preference for the products of organisation’s

currently in the task environment.

• Brand Recognition

• Brand Positioning

• Brand Loyalty

• Brand Saturation

• Brand Awareness

Leo wants to improve the costs for his business, so he chooses to buy

inputs in bulk and manufacture products in larger quantities. This is an

example of ___________.

• Economic Forces

• Demographic Forces

• Potential Competitors

• Brand Positioning

• Economies of Scale

Which of the following is an example of a supplier?

• A retail store

• A package delivery company

• A small company that subscribes to services

• A bank or financial institution

• A vendor

Which of the following is true about countries with a long-term

orientation?

• They have a high rate of per capita savings.

• Citizens prioritise happiness over achievement and perseverance.

• Citizens live for the present and value personal stability.

• Citizens tend to spend more and save less.

• Organisations emphasize immediate results over year-end goals.

Inflation is an example of a(n) __________ force in an organisation’s

environment.

• Social

• Economic

• Demographic

• Ergonomic

• Legal

Which of the following best defines individualist societies?

• Value societal welfare over that of individual members of society.

• Value personal freedom, personal success, and self-expression.

• Emphasize subordination of the individual to the goals of the group.

• Emphasize conformity to group norms and strong identification with the

  group.

• Require individuals to put the needs of the group before their own.