OCR Bus: 3.2 Organisational Structures

What is the main purpose of understanding organisational structures and ways of working?

• To increase product sales

• To improve employee satisfaction

• To understand how businesses are organized and operate efficiently

• To reduce operational costs

What type of structures provide flexibility and adaptability to changing market conditions?

• Flat structures and matrix structures

• Hierarchical structures

• Divisional structures

• Chain of Command structures

What is the purpose of specialization in organizational structures?

• To focus on specific customer needs and tailor strategies accordingly

• To increase the number of employees

• To reduce the number of managers

• To eliminate competition

What is the purpose of delegation in an organization?

• To increase the number of management levels.

• To assign tasks and responsibilities to employees.

• To define the reporting relationships.

• To ensure clear communication channels.

Which of the following is NOT a type of work arrangement offered by businesses?

• Full-time work.

• Part-time work.

• Temporary work.

• Permanent work.

What type of structure promotes a more collaborative and open working environment with a focus on teamwork and shared decision-making?

• Flat structure

• Hierarchical structure

• Matrix structure

• Divisional structure

What term describes the vertical arrangement of positions or levels within an organization, from top to bottom?

• Chain of command

• Hierarchy

• Delegation

• Authority

What is the main characteristic of a flat organisational structure?

• Clear chain of command

• Focus on teamwork and shared decision-making

• Cross-functional collaboration

• Greater specialization within each division

In a matrix structure, employees from different departments work together on specific projects to encourage:

• Specialization

• Flexibility

• Collaboration

• Efficiency

Which organisational structure divides an organisation into different divisions based on products, services, or geographical locations?

• Hierarchical structure

• Flat structure

• Matrix structure

• Divisional structure