Crimson Part 7

What is the purpose of the Cardbase search page?

• To manage dispute cases

• To determine transaction denial reasons

• To reset PIN attempts

• To locate specific cards or account details

How long does Card Management retain card/PIN order history?

• 30 days

• 20 days

• 60 days

• 40 days

When should you use the 'Order Date' search criteria?

• When you know the card number related to the order

• When you know the date the order was placed

• When you know the date the order was processed

• When you know the cardholder's name

What does the Cardholder Usage page help determine?

• Reason for transaction denial

• Account security

• Cardholder's name

• Cardholder's account number

What should be ensured before searching for a Dasher's account number?

• Ensure the account is active

• Ensure the Dasher is authenticated

• Ensure the card number is correct

• Ensure the PIN is reset