IT Change Management
Quiz
•
Computers
•
12th Grade
•
Practice Problem
•
Hard
Twaambo Chiinza
Used 2+ times
FREE Resource
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18 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main focus of managing change in an organization during an IT implementation?
Dealing with the technical issues of the new system
Implementing new software systems
Addressing the 'people issues' within the organization
Developing new IT policies
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one of the key considerations for a change programme in an organization?
Ignoring user feedback
Segmenting the introduction of change
Excluding users from planning
Implementing changes without communication
3.
OPEN ENDED QUESTION
3 mins • 1 pt
Which phase of change involves people denying the need for change and feeling challenged?
Evaluate responses using AI:
OFF
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the key to effective system training for end-users?
Focusing on theoretical concepts
Using outdated data for training
Basing training around business tasks
Providing generic training unrelated to daily tasks
5.
OPEN ENDED QUESTION
3 mins • 1 pt
What is one of the reasons why change management can fail according to Kotter?
Evaluate responses using AI:
OFF
6.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the main challenge faced by small and medium business enterprises (SMEs) regarding technology obsolescence?
Evaluate responses using AI:
OFF
7.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the purpose of the 'Access On Demand' solution for businesses?
Evaluate responses using AI:
OFF
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