Verbal vs Non-verbal Communication

What is an example of verbal communication?

• Giving a presentation

• Nodding your head

• Smiling

• Crossing your arms

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Understanding

Which of the following is a common body language mistake in professional settings?

• Maintaining eye contact

• Crossing arms

• Using appropriate facial expressions

• Sitting up straight

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Analyzing

Verbal communication involves using ______ to convey a message.

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Understanding

What can a weak handshake indicate in a professional setting?

• Confidence

• Nervousness

• Lack of confidence

• Engagement

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Analyzing

Non-verbal communication includes body language, facial expressions, eye contact, posture, and ______.

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Understanding