Multiple-choice Questions Chapter 3 Training

What is a common outcome of providing minimal training in organizations?

• Increased turnover rates among employees.

• Improved job performance and efficiency.

• Decreased likelihood of costly mistakes by employees.

• Enhanced employee satisfaction and morale.

Which of the following statements about the Human Resource Development Fund is incorrect?

• The HRDF is administered by HRD Corp.

• Employers in selected industries must pay 1% of the payroll into the HRDF monthly.

• Employers can claim reimbursement from the HRDF if they buy equipment for a training room at the workplace.

• Small and Medium Enterprises (SMEs) are examples of organizations which are most likely to conduct training and claim reimbursement from the HRDF.

All of the following are principles of learning, except

• Feedback should be given to trainees as often as possible.

• Learning is more likely with active training methods.

• Trainees must be motivated to learn.

• Computers help workers learn.

Which of the following is most accurate?

• Employees can learn without formal training.

• Employees cannot learn without formal training.

• Employees should not change after undergoing training.

• Employees' training should be conducted in a classroom environment.

Which of the following statements is true about on-the-job training?

• On-the-job training is the most effective method of training.

• On-the-job training is the least expensive method of training.

• On-the-job training is suitable for low-risk jobs.

• On-the-job training can lead to better transfer of learning.

Determining the appropriate training methods for a particular programme depends mostly on the ________.

• Budget available, target learners and availability of a computer

• Budget available, skills of the trainer and objectives of the programme

• Budget available, availability of a computer and location of the training venue

• Budget available, location of the training venue and objectives of the programme

Which of the following training methods are relatively low cost and require high levels of participation from trainees?

• Role-play and outdoor learning programmes.

• Case-studies and simulation exercises.

• Role-play and case studies.

• Lectures and role-play.

Which of the following is generally true?

• Effective trainers treat employee-learners as if they were children at school.

• To be useful, visual slides need to be read out carefully by the trainer.

• Non-verbal communication plays no role in training.

• Effective trainers minimize the use of lectures.

Successful implementation of a training programme requires careful attention to ________

• Checking audio-visual and other equipment, checking arrangements for refreshment, and informing HRD Corp. that the programme is to be held

• Checking arrangements for refreshment, preparing course materials, and informing trainees that they will be examined on the programme outcomes

• Informing trainees in advance, checking audio-visual and other equipment, and ensuring arrangements for refreshments have been made

• Informing trainees in advance, preparing an evaluation sheet, and informing HRD Corp. that the programme is to be held

What is a key factor in making e-learning programmes effective?

• Having older workers who prefer classroom learning.

• Providing incentives for learning and having a majority of older employees.

• Offering incentives for learning and ensuring trainees are comfortable with technology.

• Having all trainees work in the same department.