ID Pr#d#ct H#ng##t: QR C#d#

ID Pr#d#ct H#ng##t: QR C#d#

Professional Development

5 Qs

quiz-placeholder

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ID Pr#d#ct H#ng##t: QR C#d#

ID Pr#d#ct H#ng##t: QR C#d#

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

CS Xendit

Used 1+ times

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

From DANA Settlement report, what are identifiers used to check & match transaction from Payment proof?
Amount, Timestamp
Amount, Merchant Trans ID
Store code, Amount, Timestamp, Merchant Trans ID
Amount, Timestamp, Txn ID
Store Code only

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are Xendit identifiers that can be used to locate/identify QR?
External ID
Webhook ID
RRN
Terminal ID
Transaction ID

3.

OPEN ENDED QUESTION

30 sec • 1 pt

If LinkAja QR transaction is X in QR AD & Merchant can give sufficient successful payment proof of QR, what is the next step for checking?

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If Partner DANA persistently asks for Chargeback proof such as Invoice or proof of good/service delivered even after CS has given email proof that transaction is Successful in Xendit system, what is the next step CS must take?
Inform DANA that Xendit cannot provide this
Escalate to #chargebacks & tag @troops-chargebacks
Escalate to L2
Give DANA Merchant's detail
Asking proof to Sales/AM/CPS

5.

OPEN ENDED QUESTION

30 sec • 1 pt

Can QR transaction refunded directly or we should use Disbursement service? If we can refund directly, to which endpoint we request it?

Evaluate responses using AI:

OFF

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