ID Pr#d#ct H#ng##t: QR C#d#

From DANA Settlement report, what are identifiers used to check & match transaction from Payment proof?

• Amount, Timestamp
• Amount, Merchant Trans ID
• Store code, Amount, Timestamp, Merchant Trans ID
• Amount, Timestamp, Txn ID
• Store Code only

What are Xendit identifiers that can be used to locate/identify QR?

• External ID
• Webhook ID
• RRN
• Terminal ID
• Transaction ID

If LinkAja QR transaction is X in QR AD & Merchant can give sufficient successful payment proof of QR, what is the next step for checking?

If Partner DANA persistently asks for Chargeback proof such as Invoice or proof of good/service delivered even after CS has given email proof that transaction is Successful in Xendit system, what is the next step CS must take?

• Inform DANA that Xendit cannot provide this
• Escalate to #chargebacks & tag @troops-chargebacks
• Escalate to L2
• Give DANA Merchant's detail
• Asking proof to Sales/AM/CPS

Can QR transaction refunded directly or we should use Disbursement service? If we can refund directly, to which endpoint we request it?