Management Quiz

Tangible items needed to operate an organization are ____ resources.

• capital

• human

• raw

• technological

Answer explanation

Tangible items needed to operate an organization are capital resources, which include funds, equipment, and assets used in the production process.

The process of setting goals and deciding how to accomplish them is ____.

• controlling

• organizing

• planning

• staffing

Answer explanation

The process of setting goals and deciding how to accomplish them is planning.

During the controlling process of management, managers ____.

• recruit and hire employees

• coordinate activities and resources

• influence others to work toward goals

• set standards, measure performances, and make changes

Answer explanation

During the controlling process of management, managers set standards, measure performances, and make changes, ensuring that operations align with goals and objectives.

Developing major goals, preparing strategic plans, and taking responsibility for the performance of the entire business are duties of ____ management.

• senior

• middle

• supervisory

• general

Answer explanation

Senior management is responsible for developing major goals, strategic plans, and overall business performance.

Which of the following titles is used by people in supervisory management?

• general manager

• chief executive officer

• shift manager

• vice president

Answer explanation

The title 'shift manager' is used by people in supervisory management roles, making it the correct choice among the options provided.

The ____ level is the first level of the management pyramid because someone promoted to this position has earned respect as a person who can direct others to accomplish tasks.

• general

• middle

• senior

• supervisory

Answer explanation

The correct choice is 'supervisory' because at this level, individuals are respected for their ability to direct others to accomplish tasks, making them suitable for managing teams.

Which of the following organizations is a not-for-profit organization?

• Goodwill

• Google

• Apple

• Walmart

Answer explanation

Goodwill is a not-for-profit organization, unlike Google, Apple, and Walmart which are for-profit companies.

Which of the following duties is not performed by a manager?

• supervising other employees

• completing assigned tasks

• overseeing workflow

• assigning tasks

Answer explanation

The duty not performed by a manager is completing assigned tasks, as managers typically delegate tasks to employees rather than completing them themselves.

Which of the following is not a focus of today's managers?

• controlling the glass ceiling

• diversity

• use of technology

• value of employees

Answer explanation

Today's managers focus on diversity, technology, and valuing employees, but not on controlling the glass ceiling, which is not a primary concern for them.

Effective managers do not help employees become successful by ____.

• providing coaching

• creating obstacles

• finding solutions

• giving feedback

Answer explanation

Effective managers do not help employees become successful by creating obstacles.